01 / The broken workflow
The process lives inside experienced employees. New people learn through shadowing, and exceptions are rarely documented.
From interviews to process documentation
Turn interviews, recordings and practical know-how into usable process documentation and improvement points.
02 / Who feels the pain
Operations, HR, team leads and companies where key knowledge depends on a few people.
03 / Typical inputs
Interviews, Screen recordings, Existing SOPs, Notes, Exceptions
04 / AI-assisted workflow
AI structures interview notes, describes steps, captures exceptions and suggests where the workflow can be simplified.
05 / Human approval
The process owner approves steps, rules, exceptions and training use before documentation is shared.
06 / Output
A process description with steps, roles, inputs, outputs, exceptions, friction and improvement ideas.
07 / Good-fit signals
Knowledge sits with a few people, Training takes too long, The process has many exceptions, No one owns documentation
08 / Metrics to track
Training time, Number of undocumented exceptions, Support questions from new employees, Process owner review time
09 / Recommended starting service
Manual Work Audit
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Describe how this pattern shows up in your team. SiteDokAI will reply with a practical next step, including if AI is not the right first step.