Guides for Google Business Profile problems
Practical pages for the problems owners search for: a suspension, missing reviews, a ranking drop, holiday hours, paid leads and AI answers.
Suspension and reinstatement
- Google Business Profile suspended: what to check first. Did Google suspend my business profile?
- Not showing on Google Maps after reinstatement. My profile is back, so why am I still not on Google Maps?
Reviews
- How to report fake Google reviews. Someone left a fake review. What can I do?
- Google reviews not showing up: what to check. Why aren't my Google reviews showing up?
Maps ranking
- Sudden drop in Google Maps ranking: what to check first. Did my Google Maps ranking suddenly drop?
- Why your business is not on Google Maps. Why can't customers find me on Google Maps?
- Ranking organically but not in the map pack. Why do I rank on Google but not in the map pack?
- Google Business Profile checklist. Is my Google Business Profile filled in properly?
Hours and holidays
- How to add holiday hours to your Google Business Profile. How do I add holiday hours to my Google Business Profile?
- Google Maps shows the wrong holiday hours. Why does Google Maps show the wrong holiday hours?
- Google says my business is temporarily closed. Why does Google say my business is temporarily closed?
- Small Business Saturday 2026 checklist. How do I get my Google profile ready for Small Business Saturday?
Lead platforms
- UK lead platforms vs your Google Business Profile. Should I pay Checkatrade, MyBuilder or Bark, or rely on Google Maps?
- Angi leads not turning into jobs. Are my Angi leads not turning into jobs?
AI visibility
- How to show up in ChatGPT and Google AI answers. What does ChatGPT or Google's AI say about my business?