Angi leads not turning into jobs? What your own Google profile shows
If you are a plumber, roofer, HVAC tech, electrician or contractor paying for Angi leads that go nowhere, the first step is to see how Angi charges, in its own words, and which leads it will credit. The second is to look at what your free Google Business Profile already shows: calls, website clicks and searches.
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1. The short version
- An Angi lead is shared. Angi's help center says that each time a homeowner submits a project request, Angi matches them with no more than five pros, and that opportunities and leads are not guaranteed jobs.
- You pay for the match, not the job. Angi says you are charged for a lead as soon as you and the homeowner both show interest in connecting, whether or not you open or respond to it.
- Most "dead lead" reasons are not creditable. Angi's own credit page lists homeowners who don't answer, hire someone else or decide not to go ahead as not eligible.
- So measure. Work out what you pay per job won on Angi, and compare it with the calls and website clicks your free Google profile already brings in.
We describe Angi from its own help center, checked on 22 October 2026. Fees and rules change, so read the linked pages before you decide anything. SiteDokAI is not affiliated with Angi or Google, and we don't earn anything from either. If you work in the UK, see the UK version of this guide.
2. How Angi charges, in its own words
Angi's leads FAQ says lead fees change based on the task, the homeowner's location and the demand for the work. Each lead includes the homeowner's name, location, project details and contact info. Subscribers are charged for leads each month as part of the subscription. It also lists the ways to manage how many leads you get: the services and tasks you choose, your service location, a monthly budget, pausing automatic leads and short-term coverage.
Angi's page on the difference between opportunities and leads says opportunities are service requests that match your tasks and location, or sit just outside it. If you have a monthly budget, opportunities come in addition to that budget, and connecting through one charges the lead fee immediately. For subscribers that is in addition to the subscription fee, and it is charged without the subscription discount. The same page says that reaching out quickly can improve your chances of winning the job.
Angi's billing FAQ says the monthly budget is the target dollar value of leads Angi will match you with each month. If you pay per lead, a newly matched lead can take you over the remaining budget, and Angi gives its own example: with a $500 budget and $480 already received, one more $40 lead brings the total to $520. It also says annual subscribers are billed monthly on the same day, and non-subscribers are billed weekly.
3. When Angi may credit a lead, and when it won't
Angi's page on how to request a lead credit says it may offer a credit for:
- invalid contact info
- a wrong location, outside your ZIP codes
- a service mismatch
- a duplicate lead, charged twice within 45 days
- charges made while your leads were paused
The same page sets the requirements: the lead must be less than 45 days old, you should have tried to call within 24 hours, your account must be in good standing, and you must not have an annual subscription. Subscribers can report leads but don't get credits. Angi reviews requests within 5 business days, and credits apply to future lead charges and expire if they are not used within six months.
Angi also lists what is not eligible for a credit: a homeowner who doesn't answer or reply, who hired another pro before you reached them, who decided not to go ahead, who is gathering multiple quotes, or a job where you quoted and didn't win. In other words, the usual reasons a lead doesn't turn into a job are the ones Angi does not credit. That is why it pays to know what each job won actually costs you.
4. What your own Google Business Profile already shows
Google says creating a Business Profile and listing your business on Google is free, and that it shows on Search and Maps. A call from your profile has no lead fee.
Google's page on the Performance view says it can show, for the date range you choose:
- Searches: the search terms people used to find you
- Views of your profile on Search and Maps
- Calls: clicks on the call button (add your phone number to track them)
- Website clicks and directions requests
- Messages and bookings, where they apply to your profile
Only the metrics that apply to your profile appear. These are the free numbers to put next to your Angi bill.
Nobody sends you leads automatically from Google, though. Google's page on local ranking says local results are mainly based on relevance, distance and prominence (Google also calls it popularity), and that there is no way to request or pay for a better local ranking. It says complete and detailed info helps relevance, and that more reviews and positive ratings can help. So the work is keeping the profile verified, complete and active, and asking every happy customer for an honest review.
5. What to do this week
- Open your Performance view. In your Google Business Profile, set the date range to the last few months and note the calls and website clicks, and the searches people used to find you.
- Add up what Angi cost. For the same months, add up the lead charges and any subscription, then count the jobs you actually won from Angi leads.
- Compare cost per job won. Divide each channel's cost by the jobs it won, for Angi, for any other platform and for your Google profile. The numbers are yours, and they are the ones that matter.
- Check Angi's credit list. If a lead had invalid contact info, a wrong location, a service mismatch or a duplicate charge, and it is less than 45 days old, ask Angi about a credit, if your account qualifies.
- Search like a customer. Open a private window and search your trade plus your town, for example "plumber near me". Note whether you appear in the map results. If your profile is missing, read why a business doesn't show up on Google Maps.
- Fix the basics. Is the profile verified, is the main category what a customer would call you, do the name, phone number and website match your truck and invoices? Our Google Business Profile checklist covers each point, and if your reviews are missing, see why Google reviews don't show up.
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Common questions
- Are Angi leads guaranteed jobs?
- No. Angi's help center says opportunities and leads are not guaranteed jobs, and that you need to follow up quickly. Each time a homeowner submits a project request, Angi matches them with no more than five pros.
- Do I pay for an Angi lead if I never get the job?
- You can. Angi says you are charged for a lead as soon as both you and the homeowner show interest in connecting, whether or not you open or respond to it. Angi may offer a credit in some cases, such as invalid contact info or a wrong location, but not because the homeowner did not answer or hired someone else.
- Does a Google Business Profile cost anything?
- No. Google says creating a Business Profile and listing your business on Google is free, and it shows on Search and Maps.
- Can I pay Google to rank higher on Google Maps?
- No. Google's help page says there is no way to request or pay for a better local ranking on Google. Local results are mainly based on relevance, distance and prominence.
- How do I see how many calls my Google profile gets?
- Open the Performance view of your Business Profile and choose a date range. Google says it shows searches, views on Search and Maps, calls, website clicks, directions requests, messages and bookings, and only the metrics that apply to your profile appear. To track calls, add your phone number to the profile.